Privacy Policy
This Privacy Policy explains how Kellavero collects, uses, discloses, and safeguards information when you visit our website or use our services. This is a general template provided for informational purposes and should be reviewed and adapted to reflect your actual data practices and applicable law before publication.
Last updated: [Insert Date]
1. Introduction
Kellavero ("we", "us", or "our") provides AI-driven data analysis and decision-support tools intended for informational purposes. We are committed to protecting the privacy of visitors to our website and users of our services ("you" or "your"). This Policy describes the categories of information we collect, how we use that information, and the choices available to you.
By accessing or using our website, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, please discontinue use of the website and services.
2. Scope of This Policy
This Policy applies to information collected through our website, any associated applications, and any related communications, including email correspondence and customer support interactions. It does not apply to information collected by third parties, including through any third-party links or integrations that may be referenced on our site.
3. Information We Collect
We may collect the following categories of information, depending on how you interact with our website and services.
- 1Information you provide directly. This may include your name, email address, phone number, billing details, and any other information you submit through contact forms, account registration, or correspondence with us.
- 2Usage and technical data. We may automatically collect information such as IP address, browser type, device identifiers, operating system, referring URLs, pages visited, and timestamps when you interact with our website.
- 3Cookies and similar technologies. We may use cookies, pixels, and similar tracking technologies to operate our website, remember preferences, and analyse usage patterns, as described further in Section 6 below.
- 4Information from third parties. We may receive information about you from service providers, analytics partners, or publicly available sources, which we may combine with information we collect directly.
4. How We Use Your Information
We use the information we collect for purposes that may include the following.
Service delivery
To provide, operate, maintain, and improve our website and the data analysis tools we offer.
Communication
To respond to inquiries, send administrative messages, and provide updates relevant to your use of our services.
Analytics and improvement
To understand how our website is used, diagnose technical issues, and inform decisions about future features.
Security
To detect, prevent, and address fraud, unauthorised access, and other potentially harmful or illegal activity.
Legal compliance
To comply with applicable laws, regulations, legal processes, or enforceable governmental requests.
Marketing
To, where permitted, send information about updates, features, or offers that may be relevant to you, subject to your preferences.
5. Legal Basis for Processing
Where required by applicable data protection law, we rely on one or more of the following legal bases to process personal information: your consent, the necessity of processing to perform a contract with you, our legitimate interests in operating and improving our services, and compliance with legal obligations.
6. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enable core functionality, remember your preferences, and gather analytics about site usage. You can typically control or disable cookies through your browser settings; however, doing so may affect the functionality of certain features of our website.
7. How We Share Information
We do not sell personal information. We may share information in the following limited circumstances.
- 1Service providers. We may engage third-party vendors to perform functions on our behalf, such as hosting, analytics, email delivery, and customer support, subject to confidentiality obligations.
- 2Legal requirements. We may disclose information if required to do so by law or in response to valid requests by public authorities.
- 3Business transfers. Information may be transferred in connection with a merger, acquisition, reorganisation, or sale of assets, subject to appropriate confidentiality safeguards.
- 4With your consent. We may share information for other purposes with your explicit consent.
8. Data Retention
We retain personal information only for as long as reasonably necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When information is no longer needed, we take reasonable steps to delete or anonymise it.
9. Data Security
We implement reasonable administrative, technical, and organisational measures designed to protect personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Your Rights and Choices
Depending on your jurisdiction, you may have certain rights regarding your personal information, which may include the right to:
- 1Request access to the personal information we hold about you.
- 2Request correction of inaccurate or incomplete information.
- 3Request deletion of your personal information, subject to certain exceptions.
- 4Object to or restrict certain processing of your information.
- 5Request a copy of your information in a portable format.
- 6Withdraw consent, where processing is based on consent.
To exercise any of these rights, please contact us using the details provided on our Contact page. We may need to verify your identity before responding to certain requests.
11. International Data Transfers
If you access our services from outside the country in which our servers or service providers are located, your information may be transferred across international borders. Where such transfers occur, we aim to ensure appropriate safeguards are in place consistent with applicable law.
12. Children's Privacy
Our website and services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us so that we can take appropriate action.
13. Third-Party Links
Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices or content of such third parties, and we encourage you to review their respective privacy policies.
14. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will post the revised version on this page with an updated effective date. Your continued use of our website after changes become effective constitutes acceptance of the revised Policy.
15. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please get in touch via our Contact page. We will endeavour to respond to legitimate inquiries within a reasonable timeframe.